Application Services - Application Services is charged with maintaining the technical and integration aspects of administrative systems, as well as data assurance. These systems include the campus portal, student information systems, learning management systems, identity management systems, electronic lock systems, and websites while maintaining integration between these systems and others on campus. Senta Chmiel, Ph.D., Banner Team Lead
Desktop Support - Desktop Support staff provide hardware and software management for faculty and staff desktops, laptops, and printers, computer lab and classroom support, as well as multi-media and classroom technologies. George Herrick, Computer Services Manager
Information Technology Commons(Tech Commons) - The Tech Commons offers primary end-user support for students, faculty, and staff. Karen Beal, Customer Service Manager
Networks, Servers and Security - The NSS team are responsible for the management of the IT infrastructure, including the Fairmont State data center, all servers, backups, security, network and bandwidth management, connectivity, and telecommunications (voice and data). They also oversee administrative functions for systems in support of institutional goals. Colton Griffin, Executive Director
Online Learning - Online Learning staff provide direct support to faculty in leveraging innovation and operational use of e-learning tools & systems in the classroom and in distance learning initiatives. Joanie Raisovich, Director of Institutional Data Services
Our work is also supported by an executive secretary and more than 20 employees in the areas above.
IT welcomes feedback on our operations from various campus stakeholders including administrators, faculty, staff, and students. To provide feedback on our services, please contact our Executive Director at 304-367-4131.
Room: 139 Ruth Ann Musick Library
General inquiries: 304.367.4131
Email us to request services or assistance: Help@fairmontstate.edu
Call for technical support: 304.367.4810
Walk-ins welcome: Room 139, Ruth Ann Musick Library
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