Information Technology Commons (Tech Commons) - The Tech Commons offers primary end-user support for students, faculty, and staff. The Tech Commons is staffed by Help Desk, Desktop Support, and Online Learning employees. Karen Beal, Manager
Desktop Support - Desktop Support staff provide hardware and software management for faculty and staff desktops, laptops, and printers, computer lab and classroom support, as well as multi-media and classroom technologies. Daniel Singleton, Team Lead
Online Learning - Online Learning staff provide direct support to faculty in leveraging innovation and operational use of e-learning tools & systems in the classroom and in distance learning initiatives. Viki McVaney, Support Specialist
Networks, Servers and Security - The NSS team are responsible for the management of the IT infrastructure, including the Fairmont State data center, all servers, backups, security, network and bandwidth management, connectivity, and telecommunications (voice and data). They also oversee administrative functions for systems in support of institutional goals. Jon Dodds, Manager
Application Services - Application Services is charged with maintaining the technical and integration aspects of administrative systems, as well as data assurance. These systems include the campus portal, student information systems, learning management systems, identity management systems, electronic lock systems, and websites while maintaining integration between these systems and others on campus.
Senta Chmiel, Ph.D.,Team Lead