Student Accounts Impact

Student Accounts

Supporting Your Success: Managing Your Student Account at Fairmont State

Our Student Accounts team, in collaboration with the Turley Student Services Center, is here to assist you with billing, payments, and account inquiries.

The Student Accounts team is responsible for:

  • Invoicing of charges, accepting payments - The institution is responsible for the timely invoicing of all tuition, fees, and related charges incurred by students. Billing statements are generated regularly and made available through the student portal. Students are expected to review their account statements and ensure that all balances are paid by the posted due dates to avoid late fees or account holds.
  • Third Party Billing - The institution supports third-party billing arrangements for students whose attendance is sponsored by external organizations such as corporations, military agencies, international embassies, or private scholarship foundations. Under these arrangements, the sponsoring agency agrees to pay all or a portion of the student's tuition and fees. Students must submit appropriate documentation and authorization forms to the billing office each term. Invoices are then generated and sent directly to the third-party sponsor. Students remain ultimately responsible for any charges not covered by the third party.
  • Collections - For students with unpaid balances, multiple attempts will be made to contact the individual through email, phone calls, and mailed/emailed billing statements. Failure to respond or resolve the outstanding balance may result in the account being referred to an external collection agency. Once referred, additional fees may be applied. Students are strongly encouraged to communicate with the billing office to discuss payment options or resolve disputes before collection actions are taken.

Tuition and Fees Refund Policy

After the schedule adjustment period ends (add/drop week), a student must completely withdraw from all registered courses in order to receive any refund of tuition and fees. Fairmont State University will not refund tuition and fees for individual classes dropped after the end of the schedule adjustment period (add/drop week).

Please refer to the Registrar's Calendar for specific dates.

For questions, please contact Student Services by email - studentservices@fairmontstate.edu or by phone - 304-367-4141 (toll free at 800-641-5678) or visit us in the Turley Center during normal business hours.