FAQs

A Fairmont State account (UCA) is a unique username and password combination that allows you to access services at Fairmont State.

Your UCA will be based off your name. Typically, the first letter of your first name and your last name. It can also include a number.

Ex:
Name - Freddie Falcon
UCA - ffalcon1

1. Navigate to the UCA activation page.
2. Enter your Social Security number or student ID in the first text field.
3. Click Next.
4. Follow the instructions listed.
   • (Hint: The answer to your security question and password are case-sensitive.)
5. Click Activate my UCA once you have completed the fields within the form.
   • (Note: Your account will take 15-20 minutes to activate.)

Once your UCA is activated, the username cannot be changed, even if your name changed. If you notice a misspelling or mistake in your UCA please discontinue the activation process and contact Tech Commons via telephone 304-367-4810, email at help@fairmontstate.edu or in person at 139 Ruth Ann Musick Library.

Changing your UCA password can be done online.

Note: Once your password has changed it may take 10-15 minutes for your creditials to update on campus computers and networks. 

If you have any issues changing your password contact Tech Commons via telephone 304-367-4810, email at help@fairmontstate.edu or in person at 139 Ruth Ann Musick Library.

In order to change your Security Question and Answer please follow these steps:

1. Log in to myFairmontState.
2. Click on the FELiX icon.
3. Once FELiX loads, select the Personal Information tab.
4. Click "Change Security Question".
5. Follow the directions listed.
6. The answers are case sensitive. Answers must match exactly when changing a password.
7. Click Submit.

If you are unable to log in to myFairmontState but need to change your security question and response, please contact the Information Technology Commons at 304-367-4810 or come to our office in room 139 of the Ruth Ann Musick Library.

Emergency Notification Setup:

To sign up for Emergency Notifications, log in to myFairmontstate.

Click on the Emergency Notification icon.

If you are not yet enrolled, this will enroll you and allows you to input your contact information.

If you are already enrolled, clicking on the Emergency Notification icon will allow you to edit your emergency notification settings and contact information.

Configuring Notification Preferences:

To add or edit your phone number(s) click on Update in the Phones section.

To add or edit your email address(es) click on Update in the Emails section.

Be sure to click Save when you're done entering your contact information.

1. Choose FalconNET from your device’s wireless options.
2. Enter in your UCA (Username):
   • Apple & Windows Devices:
     • Students enter username@students.fairmontstate.edu and password.
     • Staff enter username@fairmontstate.edu and password.
   • Android & ChromeOS:
     • Students enter username@students.fairmontstate.edu and password.
     • Staff enter username@fairmontstate.edu and password.
       • Under Advanced settings enter:
       • EAP Method: PEAP
       • Phase 2 authentication: MSCHAPV2
       • Certificate: select "Do not check" or "Don't validate"
         Note: Some Android devices may require the following options:
         • CA certificate:
           • Trust on First Use
             or
             Use system certificate
         • Online Certificate Status: Request certificate status
         • Domain: network.fairmontstate.edu

Student Housing offers students a personalized private wireless network. This enables the use of Gaming Consoles, Streaming Devices, and most other smart devices in the Residence Halls.

Onboarding and Connecting for Res_Hall Network:

1. Connect to the “Student_Onboarding” wireless network.
2. At the ExtremeCloud IQ Secure Internet Portal, log in with your Fairmont State UCA and Password.
   • Example students\jdoe
3. A Pre-shared Key (password) for Res_Hall will be assigned.
   • Note: Write down or take note of your pre-shared key.
4. Close this wireless connection
5. Connect to the “Res_Hall” wireless network.
6. Enter the Pre-shared key (password) from step 2.  A username is not required.
   • Note: Forget the “Student_Onboarding” network to keep from connecting to it in the future.
7. Repeat steps 5 and 6 for all devices you desire to connect.

1. Follow the steps listed in "Connecting to Residence Hall Network" above.
2. Ensure the gaming system is plugged into the networking port, and leave it plugged in until a connection is made. 

1. Choose Guest from your device’s wireless options.
2. Open a new browser window (try Edge, Chrome or Safari) and enter a valid email address in the Email field on the authentication page.

To connect to the Fairmont State campus wireless network with an Android and ChromeOS devices, please follow the steps below:

Android Device:

Note: Menu options and network settings may vary, depending upon type of device and software version.

1. Go to Settings (the Gear menu).
2. Select Wireless and Network settings.
3. Click on Wi-Fi and toggle the button to turn it on.
4. Choose either FalconNET, Res_Hall or Guest depending on the network you wish to connect to.
5. Edit the settings (you may need to click Advanced Settings) to match the following:
   • EAP Method: PEAP
   • Phase 2 authentication: MSCHAPV2
   • Certificate: select "Do not check" or "Don't validate"
   • Identity: Input your Fairmont State account username.
     • Students enter username@students.fairmontstate.edu and password.
     • Staff enter username@fairmontstate.edu and password.
   • Anonymous id: leave this space blank
   • Password: Fairmont State account password
6. Once you have filled in all of the fields listed above, click Connect

ChromeOS:

1. At the bottom right, select the time.
2. Select Not Connected 
   • Note: If you see your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi.
3. Turn on Wi-Fi. 
4. Your Chromebook will automatically look for available networks and show them to you in a list.
5. Choose either FalconNET, Res_Hall or Guest depending on the network you wish to connect to.
6. When join network appears make sure the settings match the inputs below:
   • EAP method: PEAP
   • EAP Phase 2 authentication: MSCHAPv2
   • Domain: fairmontstate.edu
   • Identity: Input your Fairmont State account username.
     • Students enter username@students.fairmontstate.edu and password.
     • Staff enter username@fairmontstate.edu and password.
   • Password: Fairmont State account Password
7. Click Connect

Are you still having trouble connecting? Visit the Tech Commons in the Ruth Ann Musick Library room 139 for more help.

To connect to the Fairmont State campus wireless network with an Apple device, please follow the steps below:

iOS (iPhone) and iPadOS Devices

Note: Menu options and network settings may vary, depending upon type of device and software version.

1. Open Settings from the Home screen.
2. Click on Wi-Fi and toggle the button to turn it on.
3. Choose either FalconNET, Res_Hall or Guest depending on the network you wish to connect to.
4. Input your Fairmont State account username.
   • Students enter username@students.fairmontstate.edu and password.
   • Staff enter username@fairmontstate.edu and password.
5. Enter your Fairmont State account password in the second field.
6. Click Connect.
   • If prompted to accept a certificate, accept it. If you are using a macbook, you may also be prompted to enter your admin credentials.

macOS Devices

1. Click the Wi-Fi icon in the menu bar.
2. Choose either FalconNET, Res_Hall or Guest depending on the network you wish to connect to.
3. Input your Fairmont State account username.
   • Students enter username@students.fairmontstate.edu and password.
   • Staff enter username@fairmontstate.edu and password.
4. Enter your Fairmont State account password in the second field.
5. Click Connect.
   • If prompted to accept a certificate, accept it. If you are using a macbook, you may also be prompted to enter your admin credentials.

Are you still having trouble connecting? Visit the Tech Commons in the Ruth Ann Musick Library room 139 for more help.

To connect to the Fairmont State campus wireless network with a Windows 11 or Windows 10 device, please follow the steps below:

Windows 11

1. Open the Start Menu and Open Settings app
2. Click on Network & Internet and then select Wi-Fi.
3. Choose either FalconNET, Res_Hall or Guest depending on the network you wish to connect to.
4. Input your Fairmont State account username.
   • Students enter username@students.fairmontstate.edu and password.
   • Staff enter username@fairmontstate.edu and password.
5. Enter your Fairmont State account password in the second field.
6. Click Connect

Windows  10

1. Open the Start Menu and Open Settings app (Gear icon to left)
2. Click on Network & Internet and then select Wi-Fi.
3. Choose either FalconNET, Res_Hall or Guest depending on the network you wish to connect to.
4. Input your Fairmont State account username.
   • Students enter username@students.fairmontstate.edu and password.
   • Staff enter username@fairmontstate.edu and password.
5. ​Enter your Fairmont State account password in the second field.
6. Click Connect

Are you still having trouble connecting? Visit the Tech Commons in the Ruth Ann Musick Library room 139 for more help.

To access to your Fairmont State student email, follow these steps:

1. Go to the Fairmont State University home page.
2. Click on Quick Links and select myFairmontState from the drop-down menu.
3. Click on Returning Users to be taken to the myFairmontState login page.
4. Log in using your Fairmont State account username (not your full email address) and your password.
5. Once you are logged in to myFairmontState, click on the Webmail icon, which should take you to an external Office 365 login screen. If you are already logged in to your personal Office 365 account, be sure to sign out of it and restart your browser before you attempt the next step.
6. Click on your account to get to the Fairmont State sign-in screen. If you don't see it listed, you may need to click "Use another account", type in your full student email address (yourusername @students.fairmontstate.edu) then hit tab or enter to be redirected.
7. Log in again on the Fairmont State sign-in screen using your Fairmont State account username and password.
8. If you don't see your email box immediately, you may need to click on the App Launcher (waffle button), located next to the Office 365 logo in the top left, then click on the Mail application. You may also be asked to choose a language and a time zone.

If you are unable to log in to myFairmontState or you can log in to myFairmontState but cannot access your email, contact the Information Technology Commons at 304-367-4810, email us at help@fairmontstate.edu using your personal email account, or come to our office in room 139 of the library for assistance.

1. First, go to the Fairmont State Portal at my.fairmontstate.edu, and click on "Returning Users Login".
2. Log in using your Fairmont State account username and password.
3. Click on the Webmail icon in the Applications box.
4. Enter your student email address and click Next.
5. Sign in with your email address and password.
6. Click "Outlook" in the Apps box.
7. Go to your mailbox and click the settings icon which looks like a gear.
8. In the Settings search box type “forwarding”.
9. Click on Forwarding.
10. Enter the email address you would like to forward emails to and click save.

Now emails sent to your Fairmont State address will be forwarded to your alternate email.

These instructions are for use with Fairmont State Office 365 accounts. If you have any trouble configuring your phone, please contact the HelpDesk at 304-367-4810 or visit the Tech Commons in room 139 of the Ruth Ann Musick Library.

Note: Due to the multiple versions of Android OS, these instructions may not apply exactly for your Android device. However, the server and account information should still allow you to successfully configure your account.

1. From your phone's home screen, launch the application list and choose Settings.
2. Select Accounts & Sync.
3. Select the Add Account button at the bottom of the screen.
4. Select Microsoft Exchange ActiveSync as the Account Type (some devices call this account type "ActiveSync", "Work", or "Corporate")
5. Enter your email address (Students: yourusername@students.fairmontstate.edu | Staff/Faculty: yourusername@fairmontstate.edu) and password.
   • Most devices will make you manually setup at this point. If so:
6. For the Exchange/OWA Server, enter outlook.office365.com
7. If there is a field that says Domain\Username, enter the domain, followed by your full email address (Students: students\yourusername@students.fairmontstate.edu | Staff/Faculty: fairmontstate\yourusername@fairmontstate.edu)
8. In the username and password field, use the following:
   • Students - yourusername@students.fairmontstate.edu and password.
   • Staff/Faculty - yourusername@fairmontstate.edu and password.
9. Select Next and choose the synchronization options for your account. When you are done, choose Finish to complete account creation.

These instructions are for use with Fairmont State Office 365 accounts. If you have any trouble configuring your phone, please contact the HelpDesk at 304-367-4810 or visit the Tech Commons in room 139 of the Ruth Ann Musick Library.

Note: Due to the multiple versions of Mac OS, these instructions may not apply exactly for your Apple device. However, the server and account information should still allow you to successfully configure your account.

1. Open Settings
2. Click on Passwords & Accounts
3. Click Add Account
4. Select Exchange Account
5. Type in your email address and click Next
6. Select Sign In from the popup box
7. Enter in your Password
8. Server: outlook.office365.com
9. Domain: students\email address
10. User: email address
11. Click Save

Fairmont State Xerox machines are now set up to allow printing from personal devices such as laptops or cell phones. Students wishing to print to a campus Xerox printer will find instructions for doing so on the ID Card Printing Page. You must have sufficient Falcon Dollars in your Fairmont State account in order to print.

If you need to print from a campus computer, you can still do so. Documents can also be accessed and printed from campus lab computers if you have saved your work in your OneDrive or on a flash drive, or if you are printing something from a website. You can also email a document to yourself, then access your email on a lab computer to print the attachment. Your account will be charged immediately for any printing.

If you are an employee trying to print from a campus computer and can't or don't see the correct (nearest) printer when you try to print your document, please follow the instructions below or contact the help desk at 304-367-4810.

 

How do I connect to a networked printer?

1. Click the Start button.
2. Click Run.
3. Type \\fsps1
4. Click Ok.
5. Find the name of the printer you want to add (hover cursor over the printer name to view building/room code and primary department).
6. Double click the printer to install the driver on your computer.

How do I remove or delete my current printer driver?

1. Click the Start button.
2. Click Printers.
3. Locate and right click the driver.
4. Click Delete.
5. Click Yes.

How do I view networked printer drivers?

1. Click the Start button.
2. Click Run.
3. Type \\fsps1
4. Click OK.