Fairmont State Libraries - encompasses all libraries and library resources available on the main campus in Fairmont, as well as satellite campuses in Clarksburg and outlying areas.
Thelma Hutchins, Director

Application Services - Application Services is charged with maintaining the technical and integration aspects of administrative systems, as well as data assurance.  These systems include the campus portal, student information systems, learning management systems, identity management systems, electronic lock systems, and web sites, while maintaining integration between these systems and others on campus.                                                                
Andy Raisovich, Director

Teaching & Learning Commons (TLC) - primary end-user support for students/faculty/staff (desktops, labs), as well as providing multi-media and classroom technologies. TLC also provides direct support to faculty in leveraging innovation and operational use of e-learning tools & systems in the classroom and in distance learning initiatives.
Joanie Raisovich, Manager

Networks, Servers and Security - responsible for the management of the IT infrastructure, including the Fairmont State data center, all servers, backups, security, network and bandwidth management, connectivity, and telecommunications (voice and data).
Clifton Jackson, Directory

Web & Media Systems - manages the content for Fairmont State University’s website, campus portal, and social media outlets and is additionally responsible for design, layout and functionality of those entities.  The department also implements the use of new web programs to promote the University and its mission online.  We utilize a number of online outlets to communicate on behalf of the University.
Shane Jordan, Manager

Our work is also supported by an executive secretary and more than 35 additional employees in the areas above.

An Information Technology Advisory Committee of faculty, administrators, and other campus stakeholders provides regular feedback on our operations.

Contact Info

Room 126 Library
Phone: 304.367.4810, option 3
Email: help@fairmontstate.edu

IT Blog

Partnership with WVNET to provide 24/7 Blackboard assistance

Fri, 08/29/2014 - 10:18am -- by Joanie Raisovich

We are excited to begin offering 24/7 Blackboard support for faculty and students through a partnership with WVNET. We have contracted with WVNET to supplement our current support by offering evening and weekend Blackboard assistance.

Please continue to contact the Teaching & Learning Commons during our normal business hours, and contact WVNET for assistance outside those hours. WVNET will be able to support Blackboard questions only; all other questions should be directed to the Teaching & Learning Commons as usual.

Change to Pierpont student email

Thu, 08/28/2014 - 11:57am -- by Joanie Raisovich

Please note that this information applies only to FSU faculty who also have Pierpont students in class. This change will not affect FSU student emails.

As of August 1, Pierpont IT moved their student email to Gmail. With that, Pierpont student emails changed from UCA@students.pierpont.edu to UCA@pierpont.edu. If you use Blackboard to communicate with your students, you don’t need to do anything differently. 

Student email addresses added to Global Address List

Mon, 08/18/2014 - 9:34am -- by Joanie Raisovich

FSU student email addresses were replaced in the Global Address List (GAL) last Friday. By now, Outlook should have updated your GAL, and you should see those emails. If not, please see below.

How to update Outlook GAL

To manually update the GAL, please do the following.

 

Open Outlook and Click File in the upper left corner.

 

Choose Account Settings, and then Download Address Book.

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