Information Technology - Getting Started Guide for Faculty

This guide is intended to help new and returning faculty with common tasks that are necessary at the beginning of each term. 

Information Technology Commons

The Information Technology Commons (or just the “Tech Commons” for short) is a division of the Office of Information Technology. We are your contact for help for IT, technical, and account issues. If you don't find what you need in this guide, please contact us directly.

Information Technology Commons
139 Library


During the regular term, we are open 

  • Monday through Thursday, 8:00 a.m. to 7:00 p.m.
  • Friday, 8:00 a.m. to 4:00 p.m.
  • Sunday, 2:00 p.m. to 7:00 p.m.

During summers, we are open from 8:00 a.m. to 4:00 p.m., Monday through Friday. Our hours may vary around breaks and holidays, so refer to our website for updates. 

Accessing the network

One of the first things you'll want to do is access the campus network.  Your devices must be specifically configured to access our employee wireless network, Staff. For the short-term, you should be able to connect to wireless using the Guest network to get immediate connectivity. 

For the best wireless experience, please configure your devices to use Staff as soon as possible.

If you bring your devices (laptops, tablets, phones) to our office, we will help you set them up on the wireless network. If you are having problems accessing your accounts or email, we can help you with that as well.

MyFairmontstate Portal

The MyFairmontstate Portal (available from the institution’s web site) is your gateway to online resources. Here you will be able to access all online resources (email, Blackboard/Moodle, Library, FELiX, etc.) with a single logon as well as receive important news and announcements. 

Your UCA (username) and password will work for all accounts. 

Your first week

Following are things you should check, read, and verify are working as soon as possible. This will ensure you are aware of policies, where to find important information, and how to get help when needed.

Acceptable Use Policy

Please take a few minutes to read the Acceptable Use Policy. This document explains what constitutes acceptable, and inappropriate, use of campus computing and network resources.

Forgotten Passwords

Please verify that you are able to log in to your account. You can reset your password by following directions here. If you can't remember your hint question and answer, please call or come to the Tech Commons for assistance.


Blackboard is the online course management and instruction system used by faculty and students.  All classes have an online component that allows students to access grades, calendars, assignments, tests, quizzes and discussion boards. The Technology Commons provides support to faculty and students needing assistance with Blackboard.


We are also piloting the use of Moodle as an alternative LMS, and faculty are encouraged to consider it as an option to Blackboard. The Tech Commons provides support to faculty and students who need assistance with Moodle.

Are registered students not appearing in your Blackboard/Moodle course? Students should first verify that Felix is correct. If not, please refer them to Enrollment Services for assistance. If Felix is correct and Blackboard/Moodle is not, contact the Tech Commons for help. 

Emergency Notifications

Please take a few minutes to sign up for emergency notifications. You can receive messages by email and text.

We use this service only to announce campus closures and delays, usually due to inclement weather, and distribute emergency notifications. Notifications are also posted to the institution's web page and as announcements to the MyFairmontstate portal.


Other Services

"Cloud" Computing

The library lab software can be accessed via our “cloud” environment. You can log into the cloud from many different types of devices such as desktops, laptops, tablets, and even smart phones from anywhere on or off campus.  We can help you get this access setup on your device.


Internet Access


We provide wireless internet connectivity from anywhere on campus. In addition to the wireless access, offices have wired network ports.


FELiX (which is short for Falcon Electronic Information eXchange)  provides you access to course and enrollment information, pay and leave data, and your personal directory listing. You will use FELiX to post midterm and final grades.

Email Account

All faculty are provided with an email account. The Tech Commons can assist you with issues regarding your email account.

Online Storage

All faculty have access to personal U: drives which provide 2 GB of storage. Many departments also use network M: or V: drives for shared storage. Employee OneDrive storage provides 5 TB.

Anti-virus Software

We highly recommend that everyone use an active Anti-Virus Protection software.  Windows 7 operating system comes equipped with MS Security Essentials.  If your computer uses Windows 8 and up, we recommend activating MS Windows Defender. If you have questions or need assistance with setting up this software on your computer, please contact the Tech Commons.