Remote Work Tools

This resource will be regularly and continually updated. Please check back for new information.


Helpful Links

Access for All Employees

myFairmontState portal - The portal is your gateway to online resources. Here you will be able to access email, Blackboard, Library, FELIX, etc., with a single sign-in, as well as receive relevant news and announcements.

FELIX - FELIX provides access to your course and enrollment information, pay and leave data, your personal directory listing, and grade submission.

myApps - Use the WVSAO myApps site to review your timecard, employee pay and benefits information, and clock in and out from your computer via the Kronos application.


Accessing Files

OneDrive - Click here to be taken directly to your OneDrive. You will need to sign in using your Fairmont State email account. All Fairmont State faculty, staff, and students have access to OneDrive, with 2TB of space available. Additional training videos for OneDrive can be accessed here.

Connecting to the Cloud - Click here to view instructions for connecting to a virtual campus lab computer, aka a cloud computer. This connection will provide you with the experience of working on a machine in one of the computer labs on campus while physically working from home on your personal computer. You can use the cloud to access your departmental shared drive and some licensed software.

Mapping Your Department's Shared Drive - Click here to view instructions for mapping a network drive on your computer. You will be able to complete these steps if you are connected via the cloud or VPN.

VPN Access - Click here to view instructions for accessing the VPN. You must have permissions granted by IT to access the VPN. The VPN is a gateway into the network on campus from any location, and using it provides access to systems like Banner and Argos, and allows you to connect to your department's shared drive.

Remote Desktop Connection - Click here to view instructions for accessing your office computer remotely. You must have permissions granted by IT to connect to your computer remotely. Some Fairmont State employees perform tasks that require remote access to a desktop on campus. IT staff and your department head will determine if this is necessary for your work.

Levels of Accessibility
Microsoft OneDrive Virtual (Cloud) Computer VPN (Virtual Private Network) Remote Desktop Connection
private files network/shared drives network/shared drives access to your office computer
shared documents licensed software in labs Banner and Argos direct server access, TOAD


Communicating With Colleagues and Students

Accessing Voice Mail from Home - Click here to view instructions for checking your voice mail from off-campus.

Fairmont State Email (Outlook) - This link will take you to Office 365, where you can log in using your Fairmont State email (enter your username at Select the Outlook app to access your email.

Microsoft Teams - Follow this link to download Microsoft Teams. Using Teams, you can set up a meeting that will allow you to communicate remotely with a webcam and speakers on your computer or phone, enabling you to see and hear meeting attendees. Additional training videos for Teams can be accessed here.

RemindThis app provides a desktop and a smartphone instant messaging system that is private, free, and easy to download. It triggers real-time conversation on the student's smartphone, it is a good way to reach students whenever they need help, and it allows faculty members to send announcements individually or to the class.

WebEx - Click here to connect to Cisco WebEx video conferencing. To download a Fairmont State WebEx usage guide, click here.

WebEx Tips from Fairmont State's CIO:
One of the biggest problems we have seen with the WebEx is the MUTE/UNMUTE function. We have all done this and it requires us to find the active window, move the mouse to find the mute button then click the button. All of this can be done from the keyboard.
  • Once you are in your meeting, use CTRL-M to mute and unmute
Along the same lines – when it is time to EXIT the meeting, you have to move the mouse to find the toolbar with the red X. Instead, just use your mouse and close the window like you would for every other application you run.
  • From the WebEx screen, click the X in the upper right-hand corner of your window (like we use to close traditional windows)
  • If will ask if you want to LEAVE MEETING or CANCEL
  • If you are the HOST, it will ask you if you want to END MEETING, LEAVE MEETING or CANCEL.


Library Resources

Ruth Ann Musick Library Home Page

Ask Us - Click here to contact a Reference Librarian for help.

Campus E-Reserves - Click here to access electronically available course materials.

Oxford University Press Resources - Oxford University Press made available the following resources during the COVID-19 crisis: 
Free COVID-19 Content Available - OUP has made content from online resources and leading journals freely accessible to assist researchers, medical professionals, policymakers, and others who are working to address the coronavirus situation.
Free Online Teaching Resources - OUP is making two of their online training programs, Teaching Online and Blended Learning, freely available to anyone tackling an unexpected or abrupt transition to digital course delivery.
During this period of crisis, Follett is providing the following support: 
Free Access to ebooks. As part of its partnership with RedShelf, a leading ebook provider, Follett will offer full ebook access to students on Follett-managed college campuses in support of online learning. Students must use their Fairmont State student email address, and there is a limit of seven ebook units per student.
Free Online Shipping. To facilitate better access to course materials and general merchandise, Follett will continue its free shipping of online orders to the U.S. and Canada from any of its 1,200 campus locations and 1,800 virtual sites. Despite campus closures, Follett’s online operations for each campus location will remain open for orders.
Free Access to OER Courseware. Follett partner Lumen Learning is offering free use of its courseware for classes transitioning to online delivery in the middle of the term and full support throughout the transition. Lumen’s courseware is designed to remove barriers and improve success for at-risk students in digital environments, and its catalog includes more than 50 general education subjects.


Network Resources Available

The demands of increased network traffic on residential Internet Service Providers (ISPs) may exceed what the network companies can handle.  This may result in lower-than-expected speeds.  Therefore, where possible, it is recommended to use asynchronous learning (download and disconnect) vs. synchronous learning (real-time streaming). Keep in mind, too, that not everyone has high-speed network access at home. Below are some resources that may be helpful for students, faculty, or staff without access to the internet when they are off-campus.

Follow this link to visit the COVID-19 Student Connectivity Options webpage. Please share this information with your students so they can make any necessary arrangements to stay connected from home.


Academic Resources

Webinar Opportunities

SoftChalk is offering live one-hour webinars about tools and activities using SoftChalk Cloud and Create. Participants will be given an opportunity to ask the instructor questions.

Click here to view and register for upcoming SoftChalk Short Courses.

Blackboard Webinar Training Series: Accelerate Your Transition to Online Instruction - Follow this link to register for a free webinar series. There are three 30-minute sessions, offered at various dates and times, to cover getting started teaching online. This webinar series is designed for instructors who are new to Blackboard Learn and Blackboard Collaborate and are making a quick transition to deliver instruction remotely.

Respondus Webinars - Click here to access Respondus webinar "Instructor Training: LockDown Browser & Respondus Monitor." This comprehensive training webinar is intended for instructors who plan to use LockDown Browser and/or Respondus Monitor with online exams. The session provides a detailed demonstration of both applications, including new enhancements that make Respondus Monitor even more effective and easy to use.


Blackboard Resources

Blackboard Direct Access for Fairmont State

Blackboard Help for Instructors (FAQs)

Blackboard Learn 9 Basics - Click here to access a downloadable .pdf of Blackboard basics, created by WVNET Support.

Blackboard Learn 9.1 Help for Instructors Manual

Blackboard Orientation for Students - This orientation module, created with SoftChalk, is a link that any instructor can add to their courses to help students who might be new to using Blackboard.

Blackboard Mobile App Known Issues - This link takes you to the Blackboard support website that contains information regarding known issues for the Blackboard mobile application, in case your students are using it to access course content.

Blackboard Supported Technology Libguide - This link will take you to a LibGuide that contains multiple links and documentation on Blackboard use for instructors.

Blackboard Supported Technology Resources - This link will take you to a website that provides more information and access to the resources that are available for instructors to use in conjunction with Blackboard. Additional information and training materials are available on Blackboard, Respondus, Big Blue Button, Office 365, and more.

WVNET 24/7 Support - If you cannot reach someone at the Tech Commons because our office is closed and you have an urgent question regarding Blackboard or one of its associated applications, please feel free to contact WVNET's Help Desk after hours. They provide us with 24/7 support through email or phone.

Accessibility Options

Burgstahler, S. (2017, January 30). ADA compliance for online course design. Retrieved from
Extending test time within Blackboard is extremely important for students who have extended testing time as an academic accommodation. A video tutorial for this process is located here. Written instructions are located within the Blackboard support website, here.
Check out the Explore Access Toolkit, developed to assist campuses across the country who are moving to online classes, for information about designing an accessible online course. The toolkit was created to help ensure that this rapid change to an online format does not result in a lack of access for students with disabilities. It includes information about implementing accommodations in online courses, captioning videos, sharing accessible documents, and other helpful resources.

Training Materials for Faculty and Staff

Articles of Interest

Alba, D., & Kang, C. (2020, March 16). So we're working from home. Can the internet handle it? Retrieved from

Barrett-Fox, R. (2020, March 12). Please do a bad job of putting your courses online. Retrieved from

Budd, B. (2020, March 17). Culture shock: Teaching online in a pinch. Retrieved from

Quirk, J. (2020, March 12). Online learning: Some notes for going online midsemester. Retrieved from

Stanford, D. (2020, March 16). Videoconferencing alternatives: How low-bandwidth teaching will save us all. Retrieved from

Warren, T. (2020, March 19). Microsoft announces new Teams features as usage skyrockets nearly 40 percent in a week. Retrieved from
Downloadable .pdf of Mayer’s 12 Principles of Multimedia Learning – Best Practices, shared by the West Virginia Virtual Learning Network.

Training Documentation

Ongoing Training Opportunities  - Click here to view the Fairmont State Professional Development Calendar, and register to attend future training sessions remotely.

Spring 2020 Training Sessions - Click here to visit a LibGuide containing selected recordings from our Spring 2020 Professional Development Sessions.

Faculty Guide to Blackboard

Microsoft OneDrive

Microsoft Teams

Resources You Can Use

Free Training Resources

CampusWorks COVID-19 Learning Shot Resource Series - Series of brief webinars with actionable information for higher education leaders in the face of COVID-19 disruption.



Do you have questions about anything that you don't see here?

Contact us!

Tech Commons