Networks, Servers and Security

Working closely with other campus groups, Network, Servers & Security keeps Fairmont State University’s core information systems, technologies, and services running smoothly in the following key service areas.

Servers

  • Storage Area Network
  • DataCenter
  • WAN & LAN Operations
  • Phone Systems
  • Security
  • Email

Servers

Hardware

The data center contains approximately 120 servers, the majority of which have been virtualized on IBM Blade Center hardware, which has increased capacity and lowered power and cooling requirements.  Older physical servers are virtualized when possible or moved onto a physical blade. 

Software

The primary server operating systems and support programs are:

  • Windows 2008 (2003 being phased out)
  • RedHat Enterprise Linux
  • Microsoft SQL Server
  • Oracle

The primary server applications are:

  • Payroll/Personnel System
  • Financial Accounting System
  • Banner
  • Exchange E-mail
  • Web services

Storage Area Network

One IBM XIV Storage Array with an 87TB capacity provides for all the data center’s storage needs.

Tape Storage

Data is backed up and archived using CommVault Enterprise back software and a Dell LTO4 tape library. Tapes are stored both on and off site depending on their retention policy.

Data Center

Data center power is provided by an enterprise UPS (Uninterrupted Power Supply). In the event of an external power failure, all equipment within the data center will continue to operate on battery power for a minimum of 20 minutes. Within a few minutes of an external power failure a generator activates automatically to provide continuous power until external power has been restored. Redundant 15 ton HVAC maintain an optimal data center climate.

LAN & WAN Operations

FSU maintains two ISPs, WVNET & CityNet with a maximum through-put of over 3,000 Mbps. Over 500 Wireless Access Points located around campus provide internet along with the wired network infrastructure.

Phone System

Emergency Phones located around FSU provide a direct connection to Marion County 911 and provide the dispatcher the exact location of the emergency phone. FSU utilizes Voice Over IP through Cisco Unified Communications Manager which also provides users with phones, voice mail, Call Center and Emergency Paging.

Email

Campus e-mail services are provided via Microsoft Office 365 for students, faculty, and staff. All inbound emails are filtered through a cloud based spam/security platform.

Security

FSU uses Carbon Black Endpoint Sensors for its primary client workstation virus protection. Updated virus signature files are downloaded automatically every few hours as well as real time defenses. CB Defense integrates directly into Outlook, scanning all files and messages users send or receive.  Additionally, all incoming email is scanned for viruses and spam with SpamTitan. Fairmont State University uses many "Next Gen" cloud based security solutions.

Hours

During the campus closure, IT Staff are available to provide support Monday through Friday via phone, chat, and email from 8 a.m. to 4 p.m. We will be available after-hours through email at help@fairmontstate.edu. For more information please check www.fairmontstate.edu/coronavirus.

Spring Semester 2020 Hours

Monday - Thursday: 8:00 a.m. - 7:00 p.m.
Friday: 8:00 a.m. - 4:00 p.m.
Saturday: closed
Sunday: 2:00 a.m. - 7:00 p.m.

Exceptions:
Monday, January 20, 2020 - closed
Monday, March 8 through Friday, March 13, 2020 - 8:00 a.m. - 4:00 p.m.
Friday, April 10, 2020 - closed
Friday, May 22, 2020 - closed

Contact Info

Information Technology Commons
Room: 139 Ruth Ann Musick Library
Phone: 304.367.4810
Online Help: FAQs
To request services or support: help@fairmontstate.edu
For general inquiries: techcommons@fairmontstate.edu

Colton Griffin, Deputy CIO
Room: 119 Colebank Hall
Phone: 304.333.3688
Email: Colton.Griffin@fairmontstate.edu

Jon Dodds, Manager of Network Services & Security
Room: 129 Colebank Hall
Phone: 304.367.4592
Email: Jon.Dodds@fairmontstate.edu