Timothy R. Oxley, Ed.D.
Vice President for Student Services
Turley Center, Room 307
Phone: (304) 367-4303
Robynn K. Shannon, Ph.D.
Director of Institutional Assessment and Effectiveness
Turley Center, Room 206
Phone: (304) 367-4646
Amantha L. Cole, M.A.
Director of Planning and Grants
Turley Center, Room 205
Phone: (304) 367-4981
Strategic Goal: Provide a comprehensive, integrated approach to the First Year Experience that encourages degree completion.
Action Step 1: Communicate academic expectations in every contact with first-year students
Action Step 1 Assessment: Administer faculty and student surveys to ascertain changes in behaviors once the expectations have been communicated to student first to second year retention rates will increase by 1.5 percent.
Action Step 2: Improve the availability of student services
Action Step 2 Assessment: Conduct Student Engagement Surveys each spring to determine change. Student satisfaction with student services will improve by 3 percent.
Action Step 3: Align efforts of Student Affairs and Academic Affairs in support of first-year students
Action Step 3 Assessment: Establish a baseline of current numbers for tutoring, Supplemental Instruction, orientation. Collect data each semester. The number of students attending tutoring, SI, and orientation will increase by 3 percent each of the five years of the plan.
Action Step 4: Create a campus environment that fosters student development during the first year.
Action Step 4 Assessment: Verify that learning goals are established and disseminated for English 1104, 1108, Speech 1100, Information 1100, and college level math courses. Verify that learning goals are established, recorded and assessed for co-curricular events. Use assessments currently in place (Noel-Levitz, CCSSE, NSSE) to determine student perceptions of the effectiveness of student development activities during the first year.
Action Step 5: Implement these actions steps via a first year team
Action Step 5 Assessment: Conduct yearly evaluation of strategic plan for adjustments and changes - first to second year retention rates; second to third year retention rates; hours and GPA earned by freshmen.