Overview

Fairmont State University utilizes Google Analytics to track web site data.  Reports are setup and configured to mail to various departments at the beginning of each month.

Understanding Your Report

New Users - This is the number of users that have not visited the web site previously, have an expired identifier, or have deleted their identifier.

Users – These are anonymous people that visit the web site.  Users receive an identifier when visiting the site and the identifier persists until it expires or is deleted. This allows to differentiate between new users and users.

Map - This map provides a high-level overview of where visitors are located. The shading shows difference between high volume and low volume areas.

Sessions - A session is a group of interactions that take place on your website within a given time frame.  A single user can open multiple sessions. Those sessions can occur on the same day, or over several days, weeks, or months. As soon as one session ends, there is then an opportunity to start a new session.

% New Sessions - This is the percentage of new sessions based on the type of device.

Avg. Session Duration – This is the average length of time for a session. (view above for information on sessions)

Pages/Session - This is the average number of pages viewed per session. (view above for information on sessions)

Pageviews - This is the number of times users view a page that has the Google Analytics tracking code inserted. This covers all page views; so if a user refreshes the page, or navigates away from the page and returns, these are all counted as additional page views.

Unique Pageviews - The unique pageview number counts all the times the page was viewed in an individual session as a single event; so whether a visitor viewed the page once in their visit or five times, the number of unique pageviews will be recorded as just one.

Contact Info

Web & Media Systems
Room 124 Colebank Hall
Phone:  (304) 363-4075
Email:  Shane.Jordan@fairmontstate.edu

IT Blog

Partnership with WVNET to provide 24/7 Blackboard assistance

Fri, 08/29/2014 - 10:18am -- by Joanie Raisovich

We are excited to begin offering 24/7 Blackboard support for faculty and students through a partnership with WVNET. We have contracted with WVNET to supplement our current support by offering evening and weekend Blackboard assistance.

Please continue to contact the Teaching & Learning Commons during our normal business hours, and contact WVNET for assistance outside those hours. WVNET will be able to support Blackboard questions only; all other questions should be directed to the Teaching & Learning Commons as usual.

Change to Pierpont student email

Thu, 08/28/2014 - 11:57am -- by Joanie Raisovich

Please note that this information applies only to FSU faculty who also have Pierpont students in class. This change will not affect FSU student emails.

As of August 1, Pierpont IT moved their student email to Gmail. With that, Pierpont student emails changed from UCA@students.pierpont.edu to UCA@pierpont.edu. If you use Blackboard to communicate with your students, you don’t need to do anything differently. 

Student email addresses added to Global Address List

Mon, 08/18/2014 - 9:34am -- by Joanie Raisovich

FSU student email addresses were replaced in the Global Address List (GAL) last Friday. By now, Outlook should have updated your GAL, and you should see those emails. If not, please see below.

How to update Outlook GAL

To manually update the GAL, please do the following.

 

Open Outlook and Click File in the upper left corner.

 

Choose Account Settings, and then Download Address Book.

Subscribe to Information Technology Blog

Request a Report