Overview

Fairmont State University utilizes Google Analytics to track web site data.  Reports are setup and configured to mail to various departments at the beginning of each month.

Understanding Your Report

New Users - This is the number of users that have not visited the web site previously, have an expired identifier, or have deleted their identifier.

Users – These are anonymous people that visit the web site.  Users receive an identifier when visiting the site and the identifier persists until it expires or is deleted. This allows to differentiate between new users and users.

Map - This map provides a high-level overview of where visitors are located. The shading shows difference between high volume and low volume areas.

Sessions - A session is a group of interactions that take place on your website within a given time frame.  A single user can open multiple sessions. Those sessions can occur on the same day, or over several days, weeks, or months. As soon as one session ends, there is then an opportunity to start a new session.

% New Sessions - This is the percentage of new sessions based on the type of device.

Avg. Session Duration – This is the average length of time for a session. (view above for information on sessions)

Pages/Session - This is the average number of pages viewed per session. (view above for information on sessions)

Pageviews - This is the number of times users view a page that has the Google Analytics tracking code inserted. This covers all page views; so if a user refreshes the page, or navigates away from the page and returns, these are all counted as additional page views.

Unique Pageviews - The unique pageview number counts all the times the page was viewed in an individual session as a single event; so whether a visitor viewed the page once in their visit or five times, the number of unique pageviews will be recorded as just one.

Contact Info

Web & Media Systems
Room 124 Colebank Hall
Phone:  (304) 363-4075
Email:  Shane.Jordan@fairmontstate.edu

IT Blog

Temporary Email Outage

Fri, 02/13/2015 - 10:02am -- by Karen Beal

We are currently experiencing an email outage that affects Fairmont State faculty and staff. The Office of Information Technology is aware of the issue and working to resolve it.

If you have any questions or concerns, please contact the TLC by calling extension 4810 or by emailing us at help@fairmontstate.edu.

Thank you for your patience!

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