Working closely with other campus groups, Network, Servers & Security keeps Fairmont State University’s core information systems, technologies, and services running smoothly in the following key service areas.

Servers

  • Storage Area Network
  • DataCenter
  • WAN & LAN Operations
  • Phone Systems
  • Security
  • Email

Servers

Hardware

The data center contains approximately 120 servers, the majority of which have been virtualized on IBM Blade Center hardware, which has increased capacity and lowered power and cooling requirements.  Older physical servers are virtualized when possible or moved onto a physical blade. 

Software

The primary server operating systems and support programs are:

  • Windows 2008 (2003 being phased out)
  • RedHat Enterprise Linux
  • Microsoft SQL Server
  • Oracle

The primary server applications are:

  • Payroll/Personnel System
  • Financial Accounting System
  • Banner
  • Exchange E-mail
  • Web services

Storage Area Network

One IBM XIV Storage Array with an 87TB capacity provides for all the data center’s storage needs.

Tape Storage

Data is backed up and archived using CommVault Enterprise back software and a Dell LTO4 tape library. Tapes are stored both on and off site depending on their retention policy.

Data Center

Data center power is provided by an UPS (Uninterrupted Power Supply). In the event of an external power failure, all equipment within the data center will continue to operate on battery power for a minimum of 20 minutes. Within a few minutes of an external power failure a natural gas powered generator activates automatically to provide continuous power until external power has been restored.

LAN & WAN Operations

FSU maintains two ISPs, WVNET & Time Warner, to provide a redundant connection to the outside world with a maximum through-put of 110MB. Wireless Access Points (275) located around campus provide internet connections up to & including 54Mbps while, wired connections provide 100Mbps.

Phone System

Emergency Phones located around FSU provide a direct connection to Marion County 911 and provide the dispatcher the exact location of the emergency phone. FSU’s E911 service increases the response time of emergency workers to the proper location on campus, Marion County 911 Dispatch receives the building name and room number of where the 911 call was placed.

FSU utilizes Voice Over IP through Cisco Call Manager which also provides users with voice mail. Users with analog phones can use VOIP via VG224s which convert the analog signal to a digital signal.

Two T1 lines and MetroWAN services provide VOIP & Internet services to FSU campus satellite locations.

Email

Campus E-mail services are provided via Microsoft Exchange 2010 for faculty/staff.  Student email is outsourced using the Microsoft Live@Edu serivce.

Security

Anti-Virus Efforts

FSU uses GFI’s Vipre Antivirus for its primary client workstation virus protection. Updated virus signature files are downloaded automatically every few hours. Vipre integrates directly into Outlook scanning all files and messages users send or receive.  Additionally, all incoming email is scanned for viruses and spam utilizing the mail gateway services provided by WVNET.

IT Blog

Email and streaming server outage this weekend

Fri, 07/11/2014 - 11:19am -- by Joanie Raisovich

IT will be performing important server maintenance this weekend, affecting the following two systems.

The streaming server will be unavailable from midnight tonight until Saturday at noon. The streaming server stores video and other media used in courses, so those will be unavailable during this period.

FSU email for faculty and staff will be unavailable from midnight Saturday night until noon on Sunday. You will not lose any email, but you will be unable to check email during this time. Student webmail will not be affected.

Problems emailing students?

Tue, 06/24/2014 - 10:15am -- by Joanie Raisovich

Update: If this solution doesn't resolve the problem, please contact the Teaching & Learning Commons for further assistance, x4810.

Some people have reported that they are getting bounced emails when emailing students.

The problem appears to be a cached contact issue. We made some changes on the mail server and the contact stored in Outlook is looking for the file we removed. We made this change to resolve other email issues, but this is a side-effect of that fix.

To resolve the problem

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Contact Info

Clifton Jackson, Director
Room 118 Colebank Hall
Phone: 304.368.7203
E-Mail:
cjackson7@fairmontstate.edu