Working closely with other campus groups, Network, Servers & Security keeps Fairmont State University’s core information systems, technologies, and services running smoothly in the following key service areas.

Servers

  • Storage Area Network
  • DataCenter
  • WAN & LAN Operations
  • Phone Systems
  • Security
  • Email

Servers

Hardware

The data center contains approximately 120 servers, the majority of which have been virtualized on IBM Blade Center hardware, which has increased capacity and lowered power and cooling requirements.  Older physical servers are virtualized when possible or moved onto a physical blade. 

Software

The primary server operating systems and support programs are:

  • Windows 2008 (2003 being phased out)
  • RedHat Enterprise Linux
  • Microsoft SQL Server
  • Oracle

The primary server applications are:

  • Payroll/Personnel System
  • Financial Accounting System
  • Banner
  • Exchange E-mail
  • Web services

Storage Area Network

One IBM XIV Storage Array with an 87TB capacity provides for all the data center’s storage needs.

Tape Storage

Data is backed up and archived using CommVault Enterprise back software and a Dell LTO4 tape library. Tapes are stored both on and off site depending on their retention policy.

Data Center

Data center power is provided by an UPS (Uninterrupted Power Supply). In the event of an external power failure, all equipment within the data center will continue to operate on battery power for a minimum of 20 minutes. Within a few minutes of an external power failure a natural gas powered generator activates automatically to provide continuous power until external power has been restored.

LAN & WAN Operations

FSU maintains two ISPs, WVNET & Time Warner, to provide a redundant connection to the outside world with a maximum through-put of 110MB. Wireless Access Points (275) located around campus provide internet connections up to & including 54Mbps while, wired connections provide 100Mbps.

Phone System

Emergency Phones located around FSU provide a direct connection to Marion County 911 and provide the dispatcher the exact location of the emergency phone. FSU’s E911 service increases the response time of emergency workers to the proper location on campus, Marion County 911 Dispatch receives the building name and room number of where the 911 call was placed.

FSU utilizes Voice Over IP through Cisco Call Manager which also provides users with voice mail. Users with analog phones can use VOIP via VG224s which convert the analog signal to a digital signal.

Two T1 lines and MetroWAN services provide VOIP & Internet services to FSU campus satellite locations.

Email

Campus E-mail services are provided via Microsoft Exchange 2010 for faculty/staff.  Student email is outsourced using the Microsoft Live@Edu serivce.

Security

Anti-Virus Efforts

FSU uses GFI’s Vipre Antivirus for its primary client workstation virus protection. Updated virus signature files are downloaded automatically every few hours. Vipre integrates directly into Outlook scanning all files and messages users send or receive.  Additionally, all incoming email is scanned for viruses and spam utilizing the mail gateway services provided by WVNET.

Contact Info

Clifton Jackson, Director
Room 118 Colebank Hall
Phone: 304.368.7203
E-Mail:
cjackson7@fairmontstate.edu
 

IT Blog

Blackboard and Big Blue Button outage

Tue, 09/16/2014 - 4:18pm -- by Joanie Raisovich

Update: Both systems are available again, as of 6:30.

We are currently experiencing an outage for Blackboard and Big Blue Button. Our hosting provider is aware of the situation, and they are working on the problem. The outage began around 4:05 this afternoon.

IT will post an update here when we have further details. 

Big Blue Button outage

Tue, 09/09/2014 - 1:06pm -- by Joanie Raisovich

We experienced a Big Blue Button outage from Friday evening on August 29 through the afternoon of September 2.

If you attempted to save a recording during this time window, there is a chance the recording was lost.

WVNET has made changes to the system to address the problem. Please contact the Teaching and Learning Commons at 304-367-4810 if you have questions.

Partnership with WVNET to provide 24/7 Blackboard assistance

Fri, 08/29/2014 - 10:18am -- by Joanie Raisovich

We are excited to begin offering 24/7 Blackboard support for faculty and students through a partnership with WVNET. We have contracted with WVNET to supplement our current support by offering evening and weekend Blackboard assistance.

Please continue to contact the Teaching & Learning Commons during our normal business hours, and contact WVNET for assistance outside those hours. WVNET will be able to support Blackboard questions only; all other questions should be directed to the Teaching & Learning Commons as usual.

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