Cryptolocker Infections and Prevention

Tue, 06/03/2014 - 1:51pm -- by Joanie Raisovich

Cryptolocker has been in the news for a while, but it is still a threat. There are some things you can do to protect your computer and data.

What is Cryptolocker

Cryptolocker is ransom-ware. It infects your computer, encrypts your files, and then prompts you to pay a ransom in order to get the password to unencrypt them. Reports vary as to whether people who pay the ransom ever get access to their data again, but law enforcement recommends against paying it.

iPhones and iPads held for Ransom

Tue, 06/03/2014 - 1:41pm -- by Joanie Raisovich

You may have already read about users who find their iPhone or iPad locked, with instructions for wiring money to ransom the device. Given the amount of data – both work and personal – that we have on our devices, that is a pretty serious breach of security.

How widespread is it

Although most ransoms have occurred in Australia, there are reports that it has begun to spread to the United States.  This is a good time to review your phone security to prevent these types of attacks and loss of your data.

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IT Blog

Blackboard and Big Blue Button outage

Tue, 09/16/2014 - 4:18pm -- by Joanie Raisovich

Update: Both systems are available again, as of 6:30.

We are currently experiencing an outage for Blackboard and Big Blue Button. Our hosting provider is aware of the situation, and they are working on the problem. The outage began around 4:05 this afternoon.

IT will post an update here when we have further details. 

Big Blue Button outage

Tue, 09/09/2014 - 1:06pm -- by Joanie Raisovich

We experienced a Big Blue Button outage from Friday evening on August 29 through the afternoon of September 2.

If you attempted to save a recording during this time window, there is a chance the recording was lost.

WVNET has made changes to the system to address the problem. Please contact the Teaching and Learning Commons at 304-367-4810 if you have questions.

Partnership with WVNET to provide 24/7 Blackboard assistance

Fri, 08/29/2014 - 10:18am -- by Joanie Raisovich

We are excited to begin offering 24/7 Blackboard support for faculty and students through a partnership with WVNET. We have contracted with WVNET to supplement our current support by offering evening and weekend Blackboard assistance.

Please continue to contact the Teaching & Learning Commons during our normal business hours, and contact WVNET for assistance outside those hours. WVNET will be able to support Blackboard questions only; all other questions should be directed to the Teaching & Learning Commons as usual.

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