Partnership with WVNET to provide 24/7 Blackboard assistance

Fri, 08/29/2014 - 10:18am -- by Joanie Raisovich

We are excited to begin offering 24/7 Blackboard support for faculty and students through a partnership with WVNET. We have contracted with WVNET to supplement our current support by offering evening and weekend Blackboard assistance.

Please continue to contact the Teaching & Learning Commons during our normal business hours, and contact WVNET for assistance outside those hours. WVNET will be able to support Blackboard questions only; all other questions should be directed to the Teaching & Learning Commons as usual.

Internet Outage 5/7/2014

Wed, 05/07/2014 - 3:00pm -- by Harmony Garletts

Please be advised that we experienced a campus-wide internet outage this morning for approximately 40 minutes.  We also had issues that prevented some students from using Respondus LockDown Browser from the evening of May 5 until this morning.  If you have questions related to these issues, contact the Teaching & Learning Commons at 307-367-4810 or help@fairmontstate.edu.

Blackboard "Crocodoc" Tool Outage

Mon, 04/07/2014 - 3:06pm -- by Harmony Garletts

Blackboard has reported a widespread issue with the Crocodoc tool.  This is the tool that runs the inline grading, so the issue can cause problems in the submission and grading of assignments, blogs and journals.  We have a ticket open with Blackboard and will update you when the issue is resolved.

Quality Matters "Improve Your Online Course" Training Still Available

Fri, 02/21/2014 - 9:17am -- by Harmony Garletts

There is still funding available for enrollment in the QM Improve Your Online Class (IYOC) online training session.  Sessions are two weeks in length and begin on the following dates:

March 6

April 3

May 1

June 2

The registration survey can be found at https://www.surveymonkey.com/s/iyoc.

How to Use SafeAssign:

Upcoming Webinars from Blackboard & Respondus

Tue, 02/04/2014 - 9:31am -- by Harmony Garletts

Blackboard's Innovative Teaching Series (BITS) is kicking off the 2014 session on February 13, 2014, with a series of upcoming webinars, including:

Writing Objectives and Goals - Feb. 13 at 11am EST

How to Engage Students from the Start - Feb. 20 at 1pm EST

Revenge of the Vendor-Turned-Instructor and his Collaborative Technologies - Feb. 27 at 1pm EST

Authentic Assessment - How Do They Really Know - March 6 at 1pm EST

Printable Syllabi and Useful Links

Fri, 01/17/2014 - 12:23pm -- by Harmony Garletts

Printable Syllabi

We have received a request from the Library that if your syllabus is in Blackboard as a learning module, that you include a printable file version.  Students who go to the Library to print their course syllabi are having difficulty printing from the learning modules.  Thank you for your cooperation.

Helpful Links

Here are some helpful links related to online learning:

Quality Matters Training Available and Blackboard Course Quotas

Mon, 01/13/2014 - 9:57am -- by Harmony Garletts

Quality Matters Training:

The West Virginia Virtual Learning Network (WVVLN) has received a grant to offer additional Quality Matters training to faculty who have completed the “Applying the QM Rubric” course.  The course is “Improve Your Online Course” and is offered online at QM with various starting dates before May 31st

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Mailing Lists

Wed, 10/15/2014 - 2:08pm -- by Joanie Raisovich

IT Services has recently been working to improve some of its automated back-end processes. The first work has occurred on distribution group maintenance. If, from Outlook, you attempt to send to one of the distribution groups (for instance, "* FSU All Employees") and the message appears to bounce back with an error, the TLC needs to help you rebuild your Outlook cache.

Email maintenance

Wed, 10/15/2014 - 2:06pm -- by Joanie Raisovich

During the week of October 13, IT will be making necessary changes to the email system. Each day, we'll update MyCampus with the changes and likely effects.

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