Scheduled Blackboard Maintenance

Fri, 12/05/2014 - 3:41pm -- by Karen Beal

Blackboard will be unavailable during the following times for extended system maintenance.

December 17, 8:30 a.m. through December 25
Blackboard will be completely unavailable.

December 26 through January 2
Blackboard will be available, but we will announce intermittent outages throughout the week in order to complete testing. All testing and maintenance activities should be complete by January 3.

Network Drive Outage

Fri, 11/07/2014 - 10:21am -- by Karen Beal

Information Technology Department staff are investigating an issue within the network drives (U: drives, M: drives, V: drives). These drives will be unavailable until this issue is resolved.

Please contact the Teaching & Learning Commons if you have questions or concerns.

Teaching & Learning Commons
129 Library
304-367-4810
help@fairmontstate.edu

Blackboard outage November 5 and 6

Wed, 11/05/2014 - 1:23pm -- by Joanie Raisovich

Update: We will be taking another outage Thursday night, November 6, from 11:00 p.m. to 1:00 a.m.

 

Blackboard will be unavailable tonight from 11:00 p.m. until 1:00 a.m. in order to perform necessary maintenance.

Please contact the Teaching & Learning Commons if you have questions or concerns.

Teaching & Learning Commons
129 Library
304-367-4810
help@fairmontstate.edu

Weekend IT Maintenance; Outages Expected

Fri, 09/26/2014 - 1:41pm -- by Karen Beal

IT will be performing important server maintenance this weekend, affecting the following:

Departmental shared drives (M: drive) will be unavailable from 6 p.m., Friday, September 26, 2014, until migration is complete.

U: drives will be unavailable beginning once the M: drive maintenance is complete.

These outages may continue until Sunday, September 28, 2014, at 6 p.m.

No other systems will be affected by this maintenance.

Blackboard and Big Blue Button outage

Tue, 09/16/2014 - 4:18pm -- by Joanie Raisovich

Update: Both systems are available again, as of 6:30.

We are currently experiencing an outage for Blackboard and Big Blue Button. Our hosting provider is aware of the situation, and they are working on the problem. The outage began around 4:05 this afternoon.

IT will post an update here when we have further details. 

Big Blue Button outage

Tue, 09/09/2014 - 1:06pm -- by Joanie Raisovich

We experienced a Big Blue Button outage from Friday evening on August 29 through the afternoon of September 2.

If you attempted to save a recording during this time window, there is a chance the recording was lost.

WVNET has made changes to the system to address the problem. Please contact the Teaching and Learning Commons at 304-367-4810 if you have questions.

Partnership with WVNET to provide 24/7 Blackboard assistance

Fri, 08/29/2014 - 10:18am -- by Joanie Raisovich

We are excited to begin offering 24/7 Blackboard support for faculty and students through a partnership with WVNET. We have contracted with WVNET to supplement our current support by offering evening and weekend Blackboard assistance.

Please continue to contact the Teaching & Learning Commons during our normal business hours, and contact WVNET for assistance outside those hours. WVNET will be able to support Blackboard questions only; all other questions should be directed to the Teaching & Learning Commons as usual.

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Room 126 Library
Phone: 304.367.4810, option 3
Email: help@fairmontstate.edu

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