IT Services has recently been working to improve some of its automated back-end processes. The first work has occurred on distribution group maintenance. If, from Outlook, you attempt to send to one of the distribution groups (for instance, "* FSU All Employees") and the message appears to bounce back with an error, the TLC needs to help you rebuild your Outlook cache.
During the week of October 13, IT will be making necessary changes to the email system. Each day, we'll update MyCampus with the changes and likely effects.
IT will be performing important server maintenance this weekend, affecting the following:
Departmental shared drives (M: drive) will be unavailable from 6 p.m., Friday, September 26, 2014, until migration is complete.
U: drives will be unavailable beginning once the M: drive maintenance is complete.
These outages may continue until Sunday, September 28, 2014, at 6 p.m.
No other systems will be affected by this maintenance.
FSU student email addresses were replaced in the Global Address List (GAL) last Friday. By now, Outlook should have updated your GAL, and you should see those emails. If not, please see below.
How to update Outlook GAL
To manually update the GAL, please do the following.
Open Outlook and Click File in the upper left corner.
Choose Account Settings, and then Download Address Book.
Has an email to a student bounced?
IT made some changes over the summer to improve service to student email. This change may result in some incorrectly returned email. If you email a Fairmont State University student and get a bounced email, please do one of the following.
IT will be performing important server maintenance this weekend, affecting the following two systems.
The streaming server will be unavailable from midnight tonight until Saturday at noon. The streaming server stores video and other media used in courses, so those will be unavailable during this period.
FSU email for faculty and staff will be unavailable from midnight Saturday night until noon on Sunday. You will not lose any email, but you will be unable to check email during this time. Student webmail will not be affected.
Cryptolocker has been in the news for a while, but it is still a threat. There are some things you can do to protect your computer and data.
What is Cryptolocker
Cryptolocker is ransom-ware. It infects your computer, encrypts your files, and then prompts you to pay a ransom in order to get the password to unencrypt them. Reports vary as to whether people who pay the ransom ever get access to their data again, but law enforcement recommends against paying it.
You may have already read about users who find their iPhone or iPad locked, with instructions for wiring money to ransom the device. Given the amount of data – both work and personal – that we have on our devices, that is a pretty serious breach of security.
How widespread is it
Although most ransoms have occurred in Australia, there are reports that it has begun to spread to the United States. This is a good time to review your phone security to prevent these types of attacks and loss of your data.
In order to provide easier and consistent access to institutional forms, the institutional forms repository has been recreated.
The new forms repository contains all of the same information as the previous repository. The changes allow forms to be updated easier and updates available immediately.
IT is in the process of converting Infopath files to webforms. During this process, Infopath files will continue to remain available. After each form is converted, there will be a grace period allotted to continue accepting the Infopath form.
Copy Center Request Form - Converted to a webform April 28th, fully active May 12th.
Physical Plant Work Order Request - Currently in process
Physical Plant Key Request - Currently in process