Student email addresses added to Global Address List

Mon, 08/18/2014 - 9:34am -- by Joanie Raisovich

FSU student email addresses were replaced in the Global Address List (GAL) last Friday. By now, Outlook should have updated your GAL, and you should see those emails. If not, please see below.

How to update Outlook GAL

To manually update the GAL, please do the following.

 

Open Outlook and Click File in the upper left corner.

 

Choose Account Settings, and then Download Address Book.

Student email changes

Fri, 08/08/2014 - 8:47am -- by Joanie Raisovich

Has an email to a student bounced?

IT made some changes over the summer to improve service to student email. This change may result in some incorrectly returned email. If you email a Fairmont State University student and get a bounced email, please do one of the following.

Email and streaming server outage this weekend

Fri, 07/11/2014 - 11:19am -- by Joanie Raisovich

IT will be performing important server maintenance this weekend, affecting the following two systems.

The streaming server will be unavailable from midnight tonight until Saturday at noon. The streaming server stores video and other media used in courses, so those will be unavailable during this period.

FSU email for faculty and staff will be unavailable from midnight Saturday night until noon on Sunday. You will not lose any email, but you will be unable to check email during this time. Student webmail will not be affected.

Cryptolocker Infections and Prevention

Tue, 06/03/2014 - 1:51pm -- by Joanie Raisovich

Cryptolocker has been in the news for a while, but it is still a threat. There are some things you can do to protect your computer and data.

What is Cryptolocker

Cryptolocker is ransom-ware. It infects your computer, encrypts your files, and then prompts you to pay a ransom in order to get the password to unencrypt them. Reports vary as to whether people who pay the ransom ever get access to their data again, but law enforcement recommends against paying it.

iPhones and iPads held for Ransom

Tue, 06/03/2014 - 1:41pm -- by Joanie Raisovich

You may have already read about users who find their iPhone or iPad locked, with instructions for wiring money to ransom the device. Given the amount of data – both work and personal – that we have on our devices, that is a pretty serious breach of security.

How widespread is it

Although most ransoms have occurred in Australia, there are reports that it has begun to spread to the United States.  This is a good time to review your phone security to prevent these types of attacks and loss of your data.

Infopath to Webform Conversion

Thu, 05/15/2014 - 8:47am -- by Shane Jordan

IT is in the process of converting Infopath files to webforms.  During this process, Infopath files will continue to remain available.  After each form is converted, there will be a grace period allotted to continue accepting the Infopath form.

Copy Center Request Form - Converted to a webform April 28th, fully active May 12th.

Physical Plant Work Order Request - Currently in process

Physical Plant Key Request - Currently in process

Internet Outage 5/7/2014

Wed, 05/07/2014 - 3:00pm -- by Harmony Garletts

Please be advised that we experienced a campus-wide internet outage this morning for approximately 40 minutes.  We also had issues that prevented some students from using Respondus LockDown Browser from the evening of May 5 until this morning.  If you have questions related to these issues, contact the Teaching & Learning Commons at 307-367-4810 or help@fairmontstate.edu.

Blackboard "Crocodoc" Tool Outage

Mon, 04/07/2014 - 3:06pm -- by Harmony Garletts

Blackboard has reported a widespread issue with the Crocodoc tool.  This is the tool that runs the inline grading, so the issue can cause problems in the submission and grading of assignments, blogs and journals.  We have a ticket open with Blackboard and will update you when the issue is resolved.

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Room 126 Library
Phone: 304.367.4810, option 3
Email: help@fairmontstate.edu

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