Student email addresses added to Global Address List

Mon, 08/18/2014 - 9:34am -- by Joanie Raisovich

FSU student email addresses were replaced in the Global Address List (GAL) last Friday. By now, Outlook should have updated your GAL, and you should see those emails. If not, please see below.

How to update Outlook GAL

To manually update the GAL, please do the following.

 

Open Outlook and Click File in the upper left corner.

 

Choose Account Settings, and then Download Address Book.

Student email changes

Fri, 08/08/2014 - 8:47am -- by Joanie Raisovich

Has an email to a student bounced?

IT made some changes over the summer to improve service to student email. This change may result in some incorrectly returned email. If you email a Fairmont State University student and get a bounced email, please do one of the following.

System availability August 1 and 2

Sat, 08/02/2014 - 12:00am -- by Joanie Raisovich

Due to system maintenance, some web-based services, including Blackboard, may be intermittently unavailable August 1 and 2.

Update: As of 12:30 a.m., authentication to Blackboard was available again. Other web-based services may experience temporary unavailability through August 2.

 

We are also experiencing a Respondus outage that affects Respondus, Study Mate, and Lockdown browser. We have a ticket open with the Respondus help desk.

Email and streaming server outage this weekend

Fri, 07/11/2014 - 11:19am -- by Joanie Raisovich

IT will be performing important server maintenance this weekend, affecting the following two systems.

The streaming server will be unavailable from midnight tonight until Saturday at noon. The streaming server stores video and other media used in courses, so those will be unavailable during this period.

FSU email for faculty and staff will be unavailable from midnight Saturday night until noon on Sunday. You will not lose any email, but you will be unable to check email during this time. Student webmail will not be affected.

Cryptolocker Infections and Prevention

Tue, 06/03/2014 - 1:51pm -- by Joanie Raisovich

Cryptolocker has been in the news for a while, but it is still a threat. There are some things you can do to protect your computer and data.

What is Cryptolocker

Cryptolocker is ransom-ware. It infects your computer, encrypts your files, and then prompts you to pay a ransom in order to get the password to unencrypt them. Reports vary as to whether people who pay the ransom ever get access to their data again, but law enforcement recommends against paying it.

iPhones and iPads held for Ransom

Tue, 06/03/2014 - 1:41pm -- by Joanie Raisovich

You may have already read about users who find their iPhone or iPad locked, with instructions for wiring money to ransom the device. Given the amount of data – both work and personal – that we have on our devices, that is a pretty serious breach of security.

How widespread is it

Although most ransoms have occurred in Australia, there are reports that it has begun to spread to the United States.  This is a good time to review your phone security to prevent these types of attacks and loss of your data.

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Room 126 Library
Phone: 304.367.4810, option 3
Email: help@fairmontstate.edu

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