Application Services is charged with maintaining the technical and integration aspects of administrative systems, as well as data assurance.  These systems include the campus portal, student information systems, learning management systems, identity management systems, electronic lock systems, and web sites, while maintaining integration between these systems and others on campus.

Our dedicated team of programmers, systems analysts, and administrators keep critical systems running and offer solutions to our administrative customers.  Our mission consists of the following:

  • Provide technical solutions and maintenance duties for administrative data retention, manipulation, and data processing, particularly within the framework of Sungard's Banner (and related) systems.
  • Provide technical support and maintenance duties for learning management systems.
  • Provide tools, data expertise, and resources for institutional research activities.
  • Provide maintenance to back-end systems driving identity management and electronic lock systems.
  • Maintain critical web and mobile applications.
  • Integrate disparate systems to unify the end user's authentication experience. 
  • Manage and drive information technology projects, and participate as technical experts and developers on administrative projects.

 

Team Members:

Name Title
Bock, Edward Support Specialist, Senior
Farley, JR Database Administrator
Kimon, Colette Application Developer
Raisovich, Andy Director
Reger, Ed Application Developer/IR Specialist
Tennant, Neil Application Developer, Senior

 

Contact Info

Andy Raisovich, Director
Room 129c Colebank Hall
Phone: 304.367.4682
E-Mail:
Andy.Raisovich@fairmontstate.edu

 

IT Blog

Blackboard and Big Blue Button outage

Tue, 09/16/2014 - 4:18pm -- by Joanie Raisovich

Update: Both systems are available again, as of 6:30.

We are currently experiencing an outage for Blackboard and Big Blue Button. Our hosting provider is aware of the situation, and they are working on the problem. The outage began around 4:05 this afternoon.

IT will post an update here when we have further details. 

Big Blue Button outage

Tue, 09/09/2014 - 1:06pm -- by Joanie Raisovich

We experienced a Big Blue Button outage from Friday evening on August 29 through the afternoon of September 2.

If you attempted to save a recording during this time window, there is a chance the recording was lost.

WVNET has made changes to the system to address the problem. Please contact the Teaching and Learning Commons at 304-367-4810 if you have questions.

Partnership with WVNET to provide 24/7 Blackboard assistance

Fri, 08/29/2014 - 10:18am -- by Joanie Raisovich

We are excited to begin offering 24/7 Blackboard support for faculty and students through a partnership with WVNET. We have contracted with WVNET to supplement our current support by offering evening and weekend Blackboard assistance.

Please continue to contact the Teaching & Learning Commons during our normal business hours, and contact WVNET for assistance outside those hours. WVNET will be able to support Blackboard questions only; all other questions should be directed to the Teaching & Learning Commons as usual.

Subscribe to Information Technology Blog