Timothy R. Oxley, Ed.D.
Interim Vice President for Student Services
Turley Center, Room 307
Phone: (304) 367-4303
Robynn K. Shannon, Ph.D.
Director of Institutional Assessment and Effectiveness
Turley Center, Room 206
Phone: (304) 367-4646
Amantha L. Cole, M.A.
Director of Planning and Grants
Turley Center, Room 205
Phone: (304) 367-4981
Strategic Goal: Develop, retain, and recruit high quality people who contribute to a satisfying and productive work environment.
Action Step 1. Determine the level of professional satisfaction, and identify and address significant concerns.
Action Step 1 Assessment: Establish a benchmark of job satisfaction. Conduct annual surveys to determine if progress has been made on concerns identified in previous surveys.
Action Step 2. Increase the sense of community and shared mission among employees.
Action Step 2 Assessment: Tally people using the gathering space and measure the perception of community and shared mission using a survey. An increase in perceived sense of community over time would indicate success.
Action Step 3. Develop policies that enable job flexibility.
Action Step 3 Assessment: New policies are in place that enable job flexibility AND employees report that increased job flexibility improves job satisfaction. (See Action Step 1)
Action Step 4. Expand opportunities for professional development and training.
Action Step 4 Assessment: Track the number of employees taking advantage of professional development opportunities and show growth. Assess the perceived helpfulness of professional development (employees and supervisors).
Action Step 5. Increase productivity through effective use of technology.
Action Step 5 Assessment: Demonstrating an increase in the number of employees who report increased job satisfaction as a result of increased proficiency in job related technology. (See Action Step 1) Monitor the number of forms available in fillable electronic form and the number of paper processes converted to digital processes. A detailed timeline should be set by the working group by December 2006.